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Terms & Conditions

Last Updated: 12.31.2025

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Welcome to Grails. These Terms & Conditions (“Terms”) govern your use of our website located at https://grailsla.com (the “Site”) and any purchases made through it. By accessing or using the Site, you agree to be bound by these Terms.

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1. Business Information

Business Name: Grails
Business Address:
427 N Fairfax Ave
Los Angeles, CA 90036

Contact Email: grailslosangeles@gmail.com

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2. Eligibility & Use of the Site

By using this Site, you represent that you are at least 13 years old and have the legal capacity to enter into these Terms. Use of this Site for any unlawful or unauthorized purpose is prohibited.

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3. Products & Availability

All products are subject to availability. We reserve the right to:

  • Limit quantities purchased

  • Modify or discontinue products at any time without notice

  • Correct errors in product descriptions, pricing, or availability

Product colors and images are displayed as accurately as possible but may vary due to device settings.

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4. Pricing & Payments

All prices are listed in U.S. dollars (USD). Prices may change without notice.

We accept the following payment methods and utilize the following payment processors/gateways:

  • PayPal

  • Apple Pay

  • Venmo

  • Google Pay

  • Stripe

  • Wix Payments

Orders are not confirmed until payment is successfully processed.

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5. Orders, Acceptance & Cancellation

We reserve the right to refuse or cancel any order for reasons including, but not limited to:

  • Product availability

  • Errors in pricing or product information

  • Suspected fraud or unauthorized transactions

If your order is canceled after payment, you will be refunded in accordance with our refund policy.

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6. Shipping

Grails ships only within the United States.

Shipping times are estimates and not guaranteed. We are not responsible for delays caused by carriers, weather, or other factors beyond our control.

Risk of loss passes to you upon delivery to the carrier.

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7. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy, which is incorporated into these Terms by reference. Please review that policy before making a purchase.

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8. Intellectual Property

All content on this Site, including logos, designs, text, images, graphics, and trademarks, is the property of Grails or its licensors and is protected by intellectual property laws.

You may not reproduce, distribute, modify, or exploit any content without prior written permission.

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9. User Conduct

You agree not to:

  • Use the Site for illegal or unauthorized purposes

  • Attempt to interfere with the Site’s security or functionality

  • Submit false or misleading information

  • Copy or scrape content without permission

We reserve the right to terminate access for violations of these Terms.

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10. Third-Party Services & Links

The Site may include links or integrations with third-party services (such as payment processors or social media platforms). We are not responsible for the content, policies, or practices of third parties.

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11. Disclaimer of Warranties

The Site and all products are provided “as is” and “as available,” without warranties of any kind, express or implied, including warranties of merchantability or fitness for a particular purpose.

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12. Limitation of Liability

To the fullest extent permitted by law, Grails shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Site or products purchased.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

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13. Indemnification

You agree to indemnify and hold harmless Grails from any claims, damages, liabilities, or expenses arising from your violation of these Terms or misuse of the Site.

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14. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles.

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15. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting to the Site with an updated “Last Updated” date.

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16. Contact Information

If you have any questions about these Terms & Conditions, contact us at:

Grails
Email: grailslosangeles@gmail.com
Website: https://grailsla.com

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